Store Policy Home \ About Us \ Store Policy Universal Cleaners Store Policies We are not responsible for items left over 30 days.We exercise utmost care in processing all items entrusted to us.We follow all care label instructions. We are not responsible for garments that are incorrectly labeled. Those items should be returned to the origin of purchase.We are very careful not to damage zippers, belts, buckles, beading, sequence, ornaments, and buttons. We are not responsible for such items that are not soluble in dry cleaning solvent. We are not responsible for elastic and garments bonded together with adhesives. We cannot assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior to processing.In case of fire or theft, claims will not be honored without a claim ticket.Please check your articles before leaving the premises. All claims must be presented within 48 hours of receipt.